KMG America’s ONE System
Your Single Benefit Communication Solution

KMG America's ONE System
The One Solution You’ve been Looking for in one Provider

KMG America's ONE system offers ONE comprehensive electronic benefit solution – ONE stop shopping for producers’ electronic enrollment needs through ONE provider – KMG America's. You can present a customized solution to generate a seamless integration of benefits. The result is a benefit communication and enrollment tool that uses proven technology to successfully enroll your case.

We select third-party providers after careful screening to determine ease-of-use, accuracy and the ability to interface with our workflow system.We designate these providers as Alliance Partners and feel confident that they offer best-inclass electronic enrollment capabilities.

Communication enrollment is available for our:

• Core Benefits
• Voluntary Benefits
• Other company sponsored plans, (such as wellness, vacation, etc.) can be built into the plan

Best of all, we work with you every step of the way to ensure a smooth enrollment. Our staff of experienced enrollment specialists outline the scope of the opportunity, determine the implementation timeline, customize the enrollment screens, and assist from inception to enrollment. You can even rent pre-loaded laptops with electronic signature pads.

Customized Benefit Communication Solutions Enhance Enrollments

ONE allows you to select the Alliance Partner with the system that is right for the case. Anything from face-to-face enrollments, to call center with PIN purchase authentication to self-enrollment using web technology. Communicate and enroll core and voluntary products as well as other employer provided initiatives.

The flexibility of the systems allow for integration of an employer logo on customized communication and enrollment screens. You can even include photography or a video clip from the client endorsing the program. Marketing screens can be prepared to act as prompts for enrollers so that they can accurately communicate plan highlights and costs to the employee. All this is accomplished without the need to involve software engineers.

Educated and informed employees tend to make appropriate family protection decisions and appreciate the value added benefits. By using electronic enrollments, the employer can be assured the employees have equal access to information.

Electronic or paperless enrollment may be completed through various scenarios or a combination of the following:

Laptop – One-to-one enrollments with benefit counselors can utilize a laptop. In this situation the employee and the benefit counselor read through the presentation together, and the employee has the opportunity to interact directly and ask more in depth questions.

Call centers – A call center can be inbound or employerassisted outbound.Typically presale materials are distributed prior to the enrollment.

Web-based – In this environment an internet or employer based intranet can house the presentation and the employee can self enroll.

Human Resource Professionals Have Pertinent Information at Their Fingertips

• Demographic data cleansing updates the employee and dependent information. This helps to insure only approved dependents are on their core benefit plans.
• Web-based enrollment reports available 24 hours a day.
• Reports can be filtered to allow the viewer to customize for specific reporting functionality
• Virtually eliminate errors inherent in manual paper processing
• Help transition to new, more cost effective and comprehensive benefit plans
• Applications come in “clean” which means the policy can be issued within 24 hours without follow-up calls to the employee
• Communicate with benefit providers utilizing electronic data feeds, including FSA,HRIS and COBRA
• Confidential information is encrypted for transmission

ONE Helps the Employee

• Understand employer provided and sponsored benefits.
• Eliminate the need to fill out multiple applications when more than a single product is purchased.
• See accurate premium deductions for each product and determine the appropriate solution that best meets the needs for their family
• Immediate notice of coverage eligibility for many products and services
• Take time to read the customized product information at their own pace
• See benefits and their associated costs with a benefits statement.

The value added service of a paperless enrollment is that all the data is captured electronically. The data can be translated to a variety of reports:

• Import and Export functionality to synchronize and update data
• Census Report
• Participation Report
• Generates EEOC reports
• Claims Analysis
• Enrollment Reports – Tracks the live results by product for each location

Some of the services listed are performed by KMG America and others by our Alliance Partners. Not all benefits and features will be available in all cases and prices may vary.