Contact Us

Thank you for visiting Humana Specialty Benefits' website. For more information, you can contact us through one of the following:

Distributors or Enrollment Firms:

• Locate a regional representative near you
• View your account online
• Find answers to your product or enrollment questions by calling our sales support team toll-free at 1 (888) 313-4534 or emailing sales support

Self-Funded Employers

• View your account online
• Find claims, eligibility, benefit questions, precertification and a department directory 24 hours a day by calling Kanawha HealthCare Solutions’ Interactive Voice Response (IVR) system toll-free at 1 (800) 822-1274

Policyholders

• Call our customer service line toll-free at 1 (877) 378-1505, 8:00 a.m. – 5:30 p.m. (EST) or email us at customer service
• View your account online.

Long-Term Care

• Ask questions about your long-term care account by calling customer service toll-free at 1 (877) 378-1505, 8:00 a.m. – 5:30 p.m. (EST) or email us at customer service

Careers

• Browse employment opportunities on our careers page

Corporate

• Learn more about shareholder or investor relations information at Investor Relations .

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